Click and collect orders will not be ready for collection until you receive the ready for collection email. We will not process your click and collect earlier if you turn up in store before receiving this email. Due to the extreme quantity of orders during the holiday season, it is likely items may sell before our website is able to update in time and we will refund you immediately if such is the case. If you have incorrectly entered your address or have any further inquiries, please contact us via (07) 3229 5360 during store trading hours - due to the large influx of email inquiries, there will be a significant delay in email responses. By checking out you agree to be understanding of these terms.